Privacy Policy
Last Updated: 25/08/2025
We’re committed to delivering outstanding learning experiences. We understand plans can change—if you can no longer attend, please email us in advance at contact@mark-up.in. Refunds are processed per the policies below. As with everything we do at Mark-Up, you’re covered by our 100% Satisfaction Guarantee.
POLICY A — Instructor-Led Programs (Live / Virtual)
Applies to: All Mark-Up instructor-led courses, cohorts, bootcamps, workshops, and live trainings.
Cancellations prior to course start
If you cancel before the published course start date, you’ll receive a 100% refund of fees paid.
Withdrawals during the course
If you don’t see the value you expected and wish to withdraw within the first 2 classes (or 2 days of instruction), we’ll issue a 100% refund — no questions asked.
After you have attended more than 2 classes/days, no refund will be issued.
Admission transfers
Enrollment cannot be transferred from one learner to another.
Transfers to another batch/cohort
You may switch to a different upcoming batch any time before the course begins, at no extra charge.
If you are unable to continue mid-course, we’re happy to accommodate you in a future batch of the same course, at no additional cost (subject to seat availability).
POLICY B — Self-Paced Programs (E-Learning)
Applies to: All Mark-Up on-demand, self-paced learning programs.
| Duration of e-learning videos viewed | Refund you will receive | Transfer to another e-learning course? |
|---|---|---|
| Less than 30 minutes | 100% | Yes |
| More than 30 minutes | No refund | No |
Access extensions:
If you’d like to extend access by 1 month, email contact@mark-up.in and we’ll extend once at no cost (maximum one month). For extensions beyond one month, a fee of 50% of the course price applies.
Notes (All Programs)
All cancellation, rescheduling, and substitution requests must be emailed to contact@mark-up.in.
You are not eligible for refunds if you have accessed and downloaded course materials.
Refunds are credited to your original payment method within 10–15 business days of approval.
Refunds or credits for rescheduling cannot be issued for non-attendance (no-shows).
If you do not notify us in writing about your cancellation/reschedule and do not attend, you are not eligible for a refund or reschedule.
Mark-Up may modify this policy at any time without prior notice; however, the policy in effect at the time of your purchase will govern that transaction.
Cancellations or Rescheduling by Mark-Up
Mark-Up reserves the right to cancel or reschedule a course at any time, including (but not limited to) cases of insufficient registrations, facilitator unavailability, or unforeseen circumstances/force majeure. In such cases, you may choose a full refund or move to a future batch of the same course at no additional cost.
Mark-Up is not liable for any direct, indirect, consequential, or special damages that may result from the cancellation or rescheduling of a class beyond the refund or reschedule options described above.
For any questions, please reach us at contact@mark-up.in.